{"id":70,"date":"2019-05-25T07:51:40","date_gmt":"2019-05-25T07:51:40","guid":{"rendered":"https:\/\/shop.vape.hk\/?page_id=70"},"modified":"2024-11-27T14:15:41","modified_gmt":"2024-11-27T06:15:41","slug":"reuturn-warranty","status":"publish","type":"page","link":"https:\/\/shop.vape.hk\/pt\/reuturn-warranty\/","title":{"rendered":"Return and Warranty"},"content":{"rendered":"<h3><strong>Disposable Vapes<\/strong><\/h3>\n<p>If there are quality issues with your disposable vapes, please contact us for compensation.<\/p>\n<p><strong>Important Note:<\/strong><br \/>Due to China\u2019s ban on the import of e-cigarettes, disposable vapes containing e-liquid cannot be returned once sold. Any returned products will be destroyed by Chinese customs.<\/p>\n<p><strong>Compensation Process:<\/strong><\/p>\n<ol>\n<li>Keep all damaged products and take a video clearly showing the issue (e.g., the product not working during use).<\/li>\n<li>Submit the video as proof, as it is required for compensation claims.<\/li>\n<li>Once verified, the factory will send replacement products with your next order. You may also receive 1-10 discount coupon codes, depending on the order amount.<\/li>\n<\/ol>\n<p><strong>Warranty Period:<\/strong><br \/>All new replacement products have a 6-month warranty from the delivery date.<\/p>\n<hr \/>\n<h3><strong>Box Mods and Pod Vape Devices<\/strong><\/h3>\n<p>Box mods and pod vape devices (without e-liquid) can be returned for reimbursement.<\/p>\n<p><strong>Compensation &amp; Return Process:<\/strong><\/p>\n<ol>\n<li>Keep all damaged products and take a video clearly showing the issue (e.g., the product not working during use).<\/li>\n<li>Submit the video as proof, as it is required for compensation claims.<\/li>\n<li>Return the damaged products to us. Once received, we will report the issue to the factory, which will send a replacement.<\/li>\n<\/ol>\n<p>The return process typically takes about one week to complete.<\/p>\n<p><strong>Need Assistance?<\/strong><br \/>If you have any questions, feel free to <a href=\"https:\/\/shop.vape.hk\/pt\/contact-us\/\" target=\"_new\" rel=\"noopener\">contact us<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Disposable Vapes If there are quality issues with your disposable vapes, please contact us for compensation. Important Note:Due to China\u2019s ban on the import of e-cigarettes, disposable vapes containing e-liquid cannot be returned once sold. Any returned products will be destroyed by Chinese customs. Compensation Process: Keep all damaged products and take a video clearly [&#8230;]\n","protected":false},"author":3516,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank-title-center.php","meta":{"footnotes":""},"class_list":["post-70","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/shop.vape.hk\/pt\/wp-json\/wp\/v2\/pages\/70","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.vape.hk\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.vape.hk\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.vape.hk\/pt\/wp-json\/wp\/v2\/users\/3516"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.vape.hk\/pt\/wp-json\/wp\/v2\/comments?post=70"}],"version-history":[{"count":0,"href":"https:\/\/shop.vape.hk\/pt\/wp-json\/wp\/v2\/pages\/70\/revisions"}],"wp:attachment":[{"href":"https:\/\/shop.vape.hk\/pt\/wp-json\/wp\/v2\/media?parent=70"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}