Vapes desechables
If there are quality issues with your disposable vapes, please contact us for compensation.
Important Note:
Due to China’s ban on the import of e-cigarettes, disposable vapes containing e-liquid cannot be returned once sold. Any returned products will be destroyed by Chinese customs.
Compensation Process:
- Keep all damaged products and take a video clearly showing the issue (e.g., the product not working during use).
- Submit the video as proof, as it is required for compensation claims.
- Once verified, the factory will send replacement products with your next order. You may also receive 1-10 discount coupon codes, depending on the order amount.
Warranty Period:
All new replacement products have a 6-month warranty from the delivery date.
Box Mods and Pod Vape Devices
Box mods and pod vape devices (without e-liquid) can be returned for reimbursement.
Compensation & Return Process:
- Keep all damaged products and take a video clearly showing the issue (e.g., the product not working during use).
- Submit the video as proof, as it is required for compensation claims.
- Return the damaged products to us. Once received, we will report the issue to the factory, which will send a replacement.
The return process typically takes about one week to complete.
Need Assistance?
If you have any questions, feel free to Contáctenos.