FAQ

How long does it take for the delivery?

It takes 4-15 workdays for delivery in the USA. Other districts in the world may need a longer or shorter time.

 

Where are you located?

Shenzhen, China

 

Why is your product cheaper than others?

We are in touch with the manufacturers and general agents. Meanwhile, the shipping cost is controlled strictly.

 

Where to check my order details?

You can see it in your Paypal email & account.

 

What’s the minimum order quantity?

Due to our wholesale direction,  we’re more willing to serve bigger orders, it also saves your cost.

The recommended quantity of products in cart is 5 pcs or more. Or total cost of products in cart is $100.00 or more. 

If you buy disposable e-cigarettes, you need to buy more than 5 boxes, each box has 10 products, if there are some products with 12 pcs each, we will tell you after you place the order.

 

Do you sell genuine authentic products?

Some products are genuine, if you have a special requirement, we can do OEM for you.

 

Do you ship on Chinese holidays?
Most of our products are shipped in China, and only a small number of products are shipped by North American and European manufacturers.
Non-delivery time (according to Beijing time and Chinese holidays):
Every Sunday, New Year’s Eve, New Year’s Day, The Spring Festival, The Lantern Festival, The Dragon Boat Festival, Mid-autumn(Moon) Festival, National Day

What’s your return policy?

Click here.

 

How to contact you?

Click here